Refund policy

You may return the items within 30 days of receipt for a full or partial refund, depending on the condition of the returned product. Items purchased more than 30 days may be exchanged under warranty but are not eligible for a refund. Please contact us via email at info#edgesmartdrive.us (change # to @) first. We will provide you with an RMA code and a customer service request form.

We do reserve the right to charge Restocking Fees. HOWEVER, we do NOT want to do this!

  1. AVOIDING Restocking Fees-
    • Return products in new condition, including packaging
    • Return ALL accessories included with the product
  2. Refunds will be deposited back to the original payment
    • Please allow 3-5 working days (from receipt of product)
    • In this time we will inspect and release the refund

Shipping fees are non-refundable in all cases.