Refund policy
You may return the items within 30 days of receipt for a full or partial refund, depending on the condition of the returned product. Items purchased more than 30 days may be exchanged under warranty but are not eligible for a refund. Please contact us via email at info#edgesmartdrive.us (change # to @) first. We will provide you with an RMA code and a customer service request form.
We do reserve the right to charge Restocking Fees. HOWEVER, we do NOT want to do this!
- AVOIDING Restocking Fees-
- Return products in new condition, including packaging
- Return ALL accessories included with the product
- Refunds will be deposited back to the original payment
- Please allow 3-5 working days (from receipt of product)
- In this time we will inspect and release the refund
Shipping fees are non-refundable in all cases.